Kaiser Permanente

167K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available
• Turn healthy habits into rewards. Check your eligibility, enroll in Kaiser Permanente Rewards, and start earning. Optional permissions for earning rewards:

• Steps: Reads step counts from Health Connect to verify walking challenges.
• Exercise: Reads completed workouts to track exercise goal progress.
• Sleep: Reads sleep duration to log wellness and sleep challenges.
• Mindfulness & Meditation: Reads completed mindfulness and breathing sessions to credit mental wellness activities and verify participation.
• Background Sync: Periodically updates your health metrics in the background so your reward progress stays up to date without opening the app daily.

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
Managing your health made easy
Updated on
15 Oct 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 7 others
  • This app may collect these data types
    Health and fitness
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

162K reviews
Shane
5 December 2024
Editing review to 1 star. I try to log in, and it says certain functions are no longer available and to go to the website. I go to the website and it won't add prescriptions to the cart for refills. I ended up having to call, but since it's after their usual hours, it says they're closed. So I find ANOTHER number for the pharmacy directly, and then I could use the automated system. Dunno what's going on but they'd better get their ducks in a row, here.
42 people found this review helpful
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A Google user
28 February 2019
This app is a mess. At times it won't allow me to open my keyboard or click on things in the app. Sometimes it does either or both, randomly, after having been working just fine for most of a session, making it impossible for me to login, finish booking an appointment, order medication, or try to email my doctor. Booking an appointment is difficult, as the dates aren't very clearly displayed. When it works, it's convenient. But often it's just annoying.
150 people found this review helpful
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Anthony Nonya
29 January 2024
Worst app ever. Writing a message is difficult because it doesn't function like any other text box on the internet, the keyboard blocks the send button, it doesn't automatically capitalize the start of a sentence for f sake. You'll see you have two messages, but it doesn't show where. Can't screen shot, which would be really helpful. Can't check in for appointments, that has to be be done in a web browser. Payments are a PIA. There's nothing positive I can say about the way the app functions.
74 people found this review helpful
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Kaiser Permanente
25 July 2024
Hello, Anthony. We are sorry to hear about your experience and would like to connect to look into your concern and assist. Please email us at KPmobile@kp.org. Please download the latest app. This should fix your issue.

What's new

Medicare Advantage members can now more easily engage with rewards and incentive programs (all regions).

In Pharmacy:

• Members will now see specific pharmacies where they can transfer pickup locations for controlled medications (all regions).
• Members with auto refill prescriptions with $0 copays can check out without a payment method (except KPWA).

Bug fixes and enhancements.