We understand an unfortunate experience may lead one to believe this and we apologize your experience was not more rewarding. Although there is nothing set to force players to lose, we appreciate feedback like this and will carefully relay this to our developers to see how we can deliver an improved experience next time. Thank you for sharing this!
Hello! We're sincerely thankful to hear your experience with the game has been nothing but positive! Thank you for your support, time and feedback! We're excited to continue bringing more adventures, features and events in the future!