
shinymetal giant
App in Mongolia doesn't work fully. Customer service is very bad. Delivery takes too long, others deliver in 3-5 days. Jana Post delivers in 20+ days and that's fast as they say. Payment is very expensive and it's in dollars. Don't know why I must pay in dollars in Mongolia, should be in tugriks and doesn't need to pay through visa card. Doesn't reply to messages on Facebook, ai chat bot answers basic stuff and no problem solving. Worst delivery and service experience. Doesn't recommend at all!!
AitanQamet
October 12, 2026
Здравствуйте! Вас приветствует менеджер Ұлпан. Спасибо за обратную связь! 🙏 Этот аккаунт представляет JAŃA POST Kazakhstan. По вопросам доставки и обслуживания в Монголии, пожалуйста, обратитесь в поддержку JAŃA POST Mongolia через Instagram или техподдержку. Коллеги помогут Вам разобраться в ситуации. Благодарим за понимание!

Seçkin Güvenç
After installing last version of the app somehow it doesn't recognize my IIN anymore. It says need to verify IIN and phone number same as in eGov system but even when I enter exactly same it gives an error and keeps reminding this verification everytime I open the app. Really annoying, fix it please.
1 person found this review helpful

Rabiga Sarbassova
easy to use, everything is clear. I like it.
AitanQamet
September 23, 2026
Здравствуйте! Вас приветствует менеджер Ұлпан.Спасибо большое за тёплый отзыв! Рады, что вам нравится наше приложение 😊 Продолжим развивать его и делать ещё удобнее!