Carlcare

Name: Carlcare
Availability: InStock
Rating: 4.219696998596191 (304185 reviews)
Author: Transsion Holdings

Transsion Holdings

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304K reviews

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1B+

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About this app

Carlcare,a professional after-sales service brand,has 2000+ service centers in over 58 countries.With this APP, knowing more about your device, finding solutions to problem you encounter,getting all-around after-sales servcie，all of these will become more convenient and faster!

1.Online Self-service: Carlcare provide diversified self-service ,you can check spare parts price,warranty,repair status and nearest service center,for better repair expierence, you can apply for fast repair and reservation service.
2.Manual Service: Any problem can be solved by one-to-one communicating with official technical expert!
3.Official Protection: To activate extra protection for your device, we will give away official protection services such as Extended Warranty Card/Broken Screen Card, which is looking forward to your attention!

Carlcare provides customer assistance services for Transsion devices

Updated on

Oct 13, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

304K reviews

Ifeanyi Okpala

October 5, 2026

I have experienced poor service at Midas Centre Kaduna twice now, and I am currently dealing with the disappointing experience. I brought my device in for repair and waited for a week, only to be told that I would need to wait another week for the required part to arrive. At that point, I requested a refund. I was told that refunds are not processed on weekends, so I provided my account details as requested but up till now I've not been refunded

13 people found this review helpful

Nauman Ayub

July 27, 2026

This is really frustrating. This is third time our application has been rejected because of the boarding pass. My friend has been suffering for more than a week. His phone is locked, and he has traveled to Kurdistan, Iraq, for a new job. He is working without a mobile phone, which is causing him significant difficulties. We have already provided all the required documents, including: Passport Mobile phone box Purchase receipt Boarding pass What kind of additional proof do you require?

29 people found this review helpful

Fahad Hasnat Hisam

October 9, 2026

Extremely poor and disappointing customer support! I tried contacting them via Facebook Messenger, WhatsApp, and their phone numbers, but all in vain. There is zero response on WhatsApp, calls get disconnected automatically, and the Messenger support is completely incapable of taking or reporting a simple technical bug. Terrible experience!

1 person found this review helpful

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