Introduction to Email Productivity

areas of research in human-computer interaction due to

increasing email users. With the rapid advancement in the field

of communication, email has started to play a central role in

business communication. According to a research report, email

volume is growing at a speed of nearly 15pc per year1.

However, increased reliance on email has resulted in the

proliferation of messages in the mail-boxes.

Consequently, this has engendered a variety of issues for email

users. For instance, health issues, lack of time management,

opportunity cost, and other problems. But, these problems can

be overcome by taking multi-pronged remedial measures for

increasing efficiency in managing email. Several writers have

suggested their own methods for increasing email productivity;

however, these methods can be categorized into three groups:

email management techniques for the individual employee, plans

for the organization or the employer, and inbox usability

improvements by the software programmer.